Manufactures ,checking up on dealers

[moto al]

I had my bike serviced recently ,yesterday I received an email from Honda asking me how was the service .is this the norm ,from all manufacturers ?

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[Nigel]

Used to get one from BMW but haven`t had one from Yamaha.

[munkey]

I had my bike serviced recently ,yesterday I received an email from Honda asking me how was the service .is this the norm ,from all manufacturers ?

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I had the same, quite the norm now me thinks!

[Oop North John]

Suzuki being doing it for the last few years.

[rlkat]

I got one after my car was serviced. I gave them feedback on a couple of issues but they never got back to me!

[andymac]

It's to make sure that you are getting good dealer service for the £80 p/h

[Heff]

My bikes too old to worry about dealer service :S

However, the last 2 family cars have been new Audi's and always received an email for feedback regarding how the dealer performed after every visit

All was good until I got charged almost £700 for a service hmy:

We got a new BMW 520d 2 months ago, so we will see how it goes (thumbs)

[moto al]

I thought it was a great idea.or is it the manufactures just giving us lip service . Too the punters? .. :whistle: .

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[Heff]

I thought it was a great idea.or is it the manufactures just giving us lip service . Too the punters? .. :whistle: .

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And pigs don't fly they say

[moto al]

Hi dinae be a cynic. .............. :whistle: . Ps great ,and theirs folk on this site who know everything aboot everything .must be fantastic ???????? :whistle: .