Zumo 550 stuck screen

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Paul-S
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Zumo 550 stuck screen

Post by Paul-S »

Hi Peeps

Switched on the 550 yesterday and the screen just freezes and cannot navigate anywhere

It switches on and off OK, pass the initial warning screen explaining and then stops on the 1st screen "Where to? / View Map"

It aslo flickers in these two boxes?

Any ideas?

Is there a magic resent button?

Thanks in advance
lmg
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Re: Zumo 550 stuck screen

Post by lmg »

If its locked you need to remove the battery, then I *think* when you turn the device on you press in the bottom right corner of the screen to do a reset. For more (and possibly more accurate information) on the zumoforums website
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viince
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Re: Zumo 550 stuck screen

Post by viince »

sound like what happened to mine :(
if all the resets fail to make it work
I'm pretty sure it's the screen and digitiser at fault
cost me £59.00 including fitting
excellent service and quick too

http://www.ebay.co.uk/itm/Garmin-Zumo-r ... 4adf500051

also check here
http://www.zumoforums.com/


hope this helps
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Tonydurham
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Re: Zumo 550 stuck screen

Post by Tonydurham »

Type into Google - Zumo 550 Factory reset and the top entry takes you through the procedure
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Heff
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Re: Zumo 550 stuck screen

Post by Heff »

Try here

www.zumoforums.com

Loads of info and help (thumbs)
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Bernard Smith
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Re: Zumo 550 stuck screen

Post by Bernard Smith »

press the right hand corner of the screen with a finger while powering on.

Keep finger on screen as it starts - remove finger from power button.

Follow on screen prompts.




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Paul-S
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Re: Zumo 550 stuck screen

Post by Paul-S »

Thanks peeps

I tried the reset but I got so far and the screen prompts don't operate

I think its the screen digitizer

Thanks for the links - I should be able to get this fixed
Gas_Up_Lets_Go
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Re: Zumo 550 stuck screen

Post by Gas_Up_Lets_Go »

Paul-S wrote: I think its the screen digitizer
OK, I had this earlier this year, it's not as bad as you'd think.

You can purchase new screen/digitizer combos from ebay for a few quid (think mine was £12ish). I did and set about the repair (I trained as an instrument tech so I'm comfortable with this stuff)..

The first thing you need is a set of long shaft Torx drivers (think it's a T6 from memory), by long shaft I mean at least 30mm from the end to the first step. Maplin sell a pocket kit for a few quid (£2 or 3) with some Torx and Jewlers screwdrivers.

Took the Battery off, the top and bottom covers and removed the memory card. Then I removed the screws. It comes apart very easy, but there is a ribbon connector that holds the screen to the unit, you need to release the connector to unlock the cable. Be careful not to damage the water seal.

Now, here's where my problem was. The ribbon cable had worked a little loose and there was some dark deposits. I cleaned them up, reassembled and tested it. It's still working today.

So, before you buy a new screen or send it off, have a look yourself - unless you have fingers the size of rolling pins, in that case I'd ask someone a little more nimble!
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Gas_Up_Lets_Go
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Re: Zumo 550 stuck screen

Post by Gas_Up_Lets_Go »

Duplicate post
Mistakes are natures way of showing us we have more to learn
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