Bizarre situation with Bennetts!
Posted: Thu Apr 11, 2019 10:25 am
Postman delivered a letter asking me to contact Bennetts Customer Services about my policy. First reflex was put the kettle on and make a brew before feet up and ringing them.
Apparently their rep , during the renewal conversation did not read all the terms, conditions and endorsements out to me so that was the next precious 20 minutes of my finite life wasted!
So, I have to keep the bikes locked up in the garage overnight; fair enough!
The next endorsement confused and bewildered me ( and him as well) :
The Honda can be left on my patio to dry in the sun after washing and if stolen, is covered BUT the GS will have the excess doubled if stolen within 500 metres of my address if not kept locked away securely in said garage; so I wash both bikes on the drive but the GS has to be put away immediately whilst wet but the CB500X can be left to dry in the sun outside my kitchen window!
He was perplexed as well, especially as he couldn't amend the policy to bring the GS up to the Honda's cover.
Bewildering! I asked him to clarify what happens if I'm at my local Tesco around the corner and disaster strikes.....computer says if less than 500........
Apparently their rep , during the renewal conversation did not read all the terms, conditions and endorsements out to me so that was the next precious 20 minutes of my finite life wasted!
So, I have to keep the bikes locked up in the garage overnight; fair enough!
The next endorsement confused and bewildered me ( and him as well) :
The Honda can be left on my patio to dry in the sun after washing and if stolen, is covered BUT the GS will have the excess doubled if stolen within 500 metres of my address if not kept locked away securely in said garage; so I wash both bikes on the drive but the GS has to be put away immediately whilst wet but the CB500X can be left to dry in the sun outside my kitchen window!
He was perplexed as well, especially as he couldn't amend the policy to bring the GS up to the Honda's cover.
Bewildering! I asked him to clarify what happens if I'm at my local Tesco around the corner and disaster strikes.....computer says if less than 500........