Oxford products......great service

Had a GREAT service or buying experience with a vendor then post it up here.
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Chasbmw
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Oxford products......great service

Post by Chasbmw » Sat Feb 25, 2017 2:10 pm

The heated handgrips controller bracket fractured on my CCM, some time ago, don't know why but might have something to do with being bent a couple of times in its life. Finally got round to emailing Oxford products, describing the problem, they wanted some photos and proof of sale, (which I didn't have) but approved a replacement bracket, which arrived today FOC.

Very pleased to get some old fashioned service.

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rodyorkabr
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Re: Oxford products......great service

Post by rodyorkabr » Sat Feb 25, 2017 9:18 pm

I have found the same from a company called Infinity YORK. Every member of staff I have met are knowledgeable..not pushy (this is not a promotion!- just a shout out to acknowledge their service is worthy of your consideration)...oddly enough they are all bikers too & know any problems you ask them about.

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