ARD cases ???

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RandG
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ARD cases ???

Post by RandG »

Does anyone know what the situation is with ARD cases. Seems from the site the fella has, for now anyway, stopped trading and I've got quite an issue with mine that needs remedied.
sledgegreen
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Re: ARD cases ???

Post by sledgegreen »

I don't know anything more than appears in the notice on the site but, having read the notice on his site I don't think your post accurately represents the situation.

The notice on the site down't say that he has ceased trading; it says that he is taking a sabbatical. He won't be taking any new orders, but will continue to fulfil existing orders. Most importantly for you, he says that "existing clients can still get in touch at: [email protected] if they have any product queries that need attention".

Have you tried contacting him at that e-mail address?
RandG
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Re: ARD cases ???

Post by RandG »

Roger got back to me fairly quickly with my original email but haven't heard back from him since then, so will wait til the start of the week and email him again (thumbs)
Chalky723
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Re: ARD cases ???

Post by Chalky723 »

He was great helping me out with a solution - give him time ref the reply, when I was dealing with him he was very busy with an order for race cars - working all hours, so the "ardcase" email may not be monitored too closely until he's got a free moment!

D
RandG
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Re: ARD cases ???

Post by RandG »

He replied to my initial email within ten minutes, but heard nothing since, I'll leave it a couple of days.
Chalky723
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Re: ARD cases ???

Post by Chalky723 »

Same for me, I sent a "nudge" mail a day or 2 later & he replied, like I said - he may only be checking it occasionally.

D
Playgame123
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