Sanqhar wrote:SteveW wrote:
I can only consider my bike in isolation and I like riding it. I like the fact that it's assembled in a small factory in Bolton, by real people who care about their customers.
Edit.....wouldn't it be good if Triumph bought them out and put some real investment into the brand?
The Triumph range has noticeable gaps at the lower cc end.
These two things are contradictory. Hand built in Bolton by a major manufacturer. Triumph (or any other big manufacturer) are primarily driven by profit. They may put the investment in but maximising profit will soon have the production shifted to the Middle East.
I remember the first time I phoned the factory with a minor problem, I was put through to Chris the designer. To me that personal touch is worth every penny of the premium price.
Tom
I agree with you Tom about Triumph involvement. I thought as much when I posted the Edit, that's why I finished with a question mark.
Johnnyboxer.....I agree with you shoddy PDI from CCM doesn't sound like they care about their customers.
But......At work we manufacture products and sometimes things go wrong, I often think you see the true worth of a company in their actions after something goes wrong.
My major issue with my CCM was the failure of the low fuel warning light to come on, which left me stranded.
I phoned Green Flag and was subsequently recovered. But whilst I was waiting for Green Flag I phoned CCM just so they could share my pain. Ben Clewes straightaway offered to jump in his car with a gallon of petrol and bring it 50 miles to me.