Are they not tied directly to BMW?africajim wrote:I'll reply for Fiona regarding the BMW as I have no manners whatsoever!
The only BMW dealer within 100 miles of us was so uninterested in Fiona's money she was put off by the whole demeaning experience. She explained she was interested in a brand new bike but she would have to have a test ride before parting with her money, travelled all the way to Inverness to meet a salesman who was not interested in helping her at all and refused to let her out with a demo bike due to her height although she already rides a 650GS!
If that's what they're like before you buy what's the aftersales like? Our local dealer doesn't have a good word for them either so the whole experience has put both of us off purchasing a BMW again. That's over £20k of sales lost. Well done Calterdon BMW Inverness.
If they are I would have a strong word with them, followed by a letter, I can't see them being too pleased with their sales staff kissing off decent money, plus a word with the dealer principle tipping him / her the nod.
If nothing else you'll have given the salesman a much deserved hard time, and who knows maybe saved someone else the aggro of travelling such a distance for such poor service.