Ferry bookings .... Refunds ??

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smudger272
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Re: Ferry bookings .... Refunds ??

Post by smudger272 » Sun May 17, 2020 7:46 pm

Helicoptermanr22 wrote:
Sun May 17, 2020 6:58 am
Thats good news, they would have relented sometime soon otherwise it could be classed as theft, did you fill in the on line form part and multiple emails?
yes but only the emails when you log in and say you want a different option to voucher

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Helicoptermanr22
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Re: Ferry bookings .... Refunds ??

Post by Helicoptermanr22 » Sun May 17, 2020 8:55 pm

Ok cool thanks for that, yes it was the option whre you choose the option refund over voucher
my sailing is cancelled, I'd like an alternative to a credit note' option. so hopefully get it soon!

Peirre
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Re: Ferry bookings .... Refunds ??

Post by Peirre » Thu May 21, 2020 12:59 pm

BF have cancelled my booking and issued a RCN, so I have contacted them again and requested a cash refund instead of the RCN

Grim Reaper
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Re: Ferry bookings .... Refunds ??

Post by Grim Reaper » Wed Jun 10, 2020 8:39 pm

Brittany Ferries have canceled my sailing on the 28th and I've received the email saying as such, however when I go into their Contact Us form and fill it all out and press Submit, it just goes round in circles and says
"The form has become outdated. Copy any unsaved work in the form below and then reload this page."
which I've tried to do but just get the same again.
Am I not the only one?

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Elmer J Fudd
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Re: Ferry bookings .... Refunds ??

Post by Elmer J Fudd » Wed Jun 10, 2020 9:38 pm

Not ferry related, however EasyJet are playing poker..

I was due to fly to Marseille at the beginning of July for a few days R+R in Provence. EasyJet have just emailed to say that I can swap to a voucher for a future date within a year so long as I do so before midnight on the 16th, which funnily enough is just about when they will probably cancel the flight and would have to give me a refund.

So they are betting that folks will want a voucher rather than possibly have to fly or cancel themselves. Not a bad tactic, however I'm holding out as I have the aces as I can cancel and claim on Travel Insurance if the flight were to go ahead and I can't go due to having to isolate for 14 days etc.

I suppose I'll find out in a week or so.

Grim Reaper
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Re: Ferry bookings .... Refunds ??

Post by Grim Reaper » Thu Jun 11, 2020 7:35 am

Finally got it to take the form, I had to log in to the website and go straight to the contact form, no looking around the site for information beforehand.

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Re: Ferry bookings .... Refunds ??

Post by Peirre » Fri Jun 12, 2020 2:19 pm

I’ve no sign of an actual cash refund from BF

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Re: Ferry bookings .... Refunds ??

Post by Helicoptermanr22 » Fri Jun 12, 2020 5:42 pm

After multiple emails ive had 179 out of 440 back, will be another 3 weeks before i get round 2 going !!

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Re: Ferry bookings .... Refunds ??

Post by ggp59 » Fri Jun 12, 2020 6:05 pm

Helicoptermanr22 wrote:
Fri Jun 12, 2020 5:42 pm
After multiple emails ive had 179 out of 440 back, will be another 3 weeks before i get round 2 going !!


Fair play, that's some persistence and not a bad hit rate either!
I only got one back out of twelve sent, and that was only after I'd cancelled confirming they'd won the game.

Only losing 200 quid each dosen't look so bad now against that amount of effort either :lol:

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Re: Ferry bookings .... Refunds ??

Post by beany » Fri Jun 12, 2020 8:51 pm

ferry booked in oct deposit paid, four of us was going to do the portugiese tet. passinger ferrys are cancelled till 28 june, our balance is due on the
27 june. i have been emailing bf the last one took them 9 days to reply.

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