A good outcome for all especially as it doesn't leave a bad taste. Glad to see it sorted. I had similar service at times when circumstances prevailed to miss a ferry, simply put me on the next one.
That's good customer service....
Irish Ferries. Be warned.
- 92kk k100lt 193214
- Posts: 2333
- Joined: Tue Jan 08, 2013 10:32 pm
- Location: Ireland Cork
- Has thanked: 51 times
- Been thanked: 155 times
Re: Irish Ferries. Be warned.
1992 K100LT June 2010 110,000 miles
1984 K100RT July 2013 36,000 miles, 90,000
1983 K100RS Nov 2018 29,000 miles, 58,600 miles
1996 K1100LT Oct 2020 37,990 miles, 48,990 miles
1984 K100 Sprint March 2023 58,000 miles, 62,000 miles
1984 K100RT July 2013 36,000 miles, 90,000
1983 K100RS Nov 2018 29,000 miles, 58,600 miles
1996 K1100LT Oct 2020 37,990 miles, 48,990 miles
1984 K100 Sprint March 2023 58,000 miles, 62,000 miles
Re: Irish Ferries. Be warned.
I've been having a series of pleasant and hopefully productive emails back and forth Mike, I will indeed make the suggestion of removing the seat, when possible.Mike54 wrote:How about writing back and saying thanks, but also suggesting that bikes be strapped via the frame not over the seat wherever possible
Thanks to the guy handling my case have been made already, and another will go as soon as the cash is in my account!! (thumbs)